To avoid downtime, please follow the following procedures:
- Sign up for a new account using our order form and it will be setup within 24 hours. We will send you a "Welcome and Account Setup" letter which will include login details and name server information so you can start to upload your files to our server.
- After you are finished uploading your files, contact your domain name registrar and have your domain name pointed to our DNS name servers found in your welcome letter.
- It will take between 12-72 hours for your registrar to update their DNS. Once it's updated, your domain name will point to your website that you have with us automatically.
- After you confirm that your website is pointing to our nameservers, (you can use a ping command to find out:(ping www.domain.com) go ahead and cancel your account with your previous hosting company.
